Sub-processors

Third-party services we use and their security credentials

Last updated: April 13, 2026

Scaleway Europe (France)

Cloud infrastructure, data hosting, and AI model hosting

ISO 27001:2022GDPR
Auth0 Europe (EU data residency)

User authentication and identity management

ISO 27001ISO 27018SOC 2 Type 2CSA STARGDPR
Stripe Global (PCI compliant)

Payment processing and subscriptions

PCI Level 1GDPR

Our sub-processors

We carefully select third-party service providers based on their security credentials, data protection practices, and, wherever possible, their European presence.

Selection criteria

When choosing sub-processors, we prioritize:

  1. European hosting: Wherever possible, we select providers that host data within the EU
  2. Security certifications: We favor providers with recognized security certifications (ISO 27001, SOC 2, etc.)
  3. GDPR compliance: All our sub-processors are contractually bound to GDPR compliance
  4. Data minimization: We share only the minimum data necessary for each service to function

European-first infrastructure

A core part of our security and privacy strategy is maintaining a European-first infrastructure. Our primary services, including hosting, authentication, and AI processing, are all handled by providers with European data residency:

  • Scaleway hosts our infrastructure and AI models in French data centers with ISO 27001:2022 certification
  • Auth0 provides authentication with EU data residency, certified under ISO 27001, SOC 2, and CSA STAR

Data processing agreements

We maintain Data Processing Agreements (DPAs) with all sub-processors, ensuring they meet our standards for data protection and are contractually obligated to handle data in compliance with GDPR and other applicable regulations.

Questions about security?

support@apprendly.com

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